Terms, Returns and Privacy Policy

Billing You will be billed on selected payment method, billing cycle Your bills are automatically recurring unless cancelled otherwise within 15 days BEFORE next billing cycle. You will be billed as: Doug Williams and Associates, LLC

Payment: Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month's service.

Payments and Fees: Service will be interrupted on accounts that reach 5 days past due. Accounts that are not collectable by Doug Williams and Associates, LLC may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than $50 nor more than $150. If you desire to cancel your account, please follow the proper procedure to do this as outlined in this TOS. You will be held responsible for 5% interest fee per invoice(s) past due, per month.

Refund and Disputes: All payments to Doug Williams and Associates, LLC are non refundable. This includes the one time setup fee (if applicable) and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in Doug Williams and Associates, LLC's sole discretion is a valid charge under the provisions of the TOS and /or AUP, you agree to pay Doug Williams and Associates, LLC an "Administrative Fee" of not less than $50 and not more than $150.

Failure to Pay: The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees. Subscriber will be held responsible for any collections and attorney fees applicable for all unpaid invoices.

Account Cancellation: Requests for canceling monthly subscription services such as hosting and link building must be made at least 7 days notice prior to end of billing cycle (end of month) emailed to:

Email using our contact form

You must provide all account information to cancel including:

Client ID
Full Name
Domain
Reason for cancellation

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Privacy We respect your privacy 100% and do not/will not sell your personal information to third parties but use your information solely for our business purpose to fulfill your purchased services and render them. All transactions are secure via Authorize.Net and our Comodo SSL 128-bit encrypted Certificate.

Privacy Policy Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.

What Information Do We Collect? When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

Personal Information You Choose to Provide

Credit Card Information. If you choose to purchase products or services from us or our partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:

Name
Mailing Address
E-Mail Address
Credit Card Number
Home and Business Phone Number

E-Mail Information In addition to providing the foregoing information to our partners, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Web Site Use Information: Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

What Are Cookies? Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet.

How Do We Use Information We Collect from Cookies? We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users' browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

Notice of New Services and Changes. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email through our contact form.

How Do We Secure Information Transmissions? When you send confidential personal credit card information to us on our Web site, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site.

Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.

Terms of Service (TOS)
Doug Williams and Associates, LLC ("The Company") agrees to furnish services to the Subscriber, subject to the following TOS (Terms of Service).

Use of Doug Williams and Associates, LLC Service constitutes acceptance and agreement to Doug Williams and Associates, LLC's AUP as well as Doug Williams and Associates' TOS (Terms of Service).

All provisions of this contract are subject to the TOS (Terms of Service) of Doug Williams and Associates, LLC and AUP (Acceptable Use Policy). The AUP may be changed from time to time at the discretion of the Company. Subscriber understands that change to the AUP by the Company shall not be grounds for early contract termination or non-payment.

This Agreement shall be construed in all respects in accordance with the laws of the state of Washington, county of Clark applicable to contracts enforceable in that state. Venue will be Clark County, Washington.

Disclosure to Law Enforcement: The AUP (Acceptable Use Policy) specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition Doug Williams and Associates, LLC shall have the right to terminate all service set forth in this Agreement.

Service Rates: Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber will retain 100% locked in rate from the first purchase rate until the life of the account (not including re-activation). The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.

Support Boundaries: Doug Williams and Associates, LLC, provides normal business day (5 days per week) online and phone technical support to our subscribers (except for few holidays and short company meetings when we close our center.)

Requirements: You may only apply on your own behalf or on behalf of an organization which you have legitimate claim to represent.

Websites may be rejected for service and design for any of the following:

Encouraging racism or hate
Violate any law, statute, ordinance or regulation.
Adult oriented websites that include pornography, nudity, obscene material or advertise sexual products.
Engaged in libelous or harassing activities.
Banner farm web sites.

Miscellaneous Provisions: You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

A waiver by the Company of any breach of any provision of this Agreement by Subscriber shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.
Subscriber shall not transfer or assign this Agreement without the prior written consent of the Company. Company may assign Agreement at anytime without consent from or notice to Subscriber. Company reserves right to cancel customers rights under this contract at anytime without further obligation.
Doug Williams and Associates, LLC takes no responsibility for any material input by others and not posted to the Doug Williams and Associates, LLC Network by Doug Williams and Associates, LLC. Doug Williams and Associates, LLC is not responsible for the content of any other websites linked to the Doug Williams and Associates, LLC Network; links are provided as Internet navigation tools only. Doug Williams and Associates, LLC disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.
Doug Williams and Associates, LLC is not responsible for any damages your business may suffer. Doug Williams and Associates, LLC does not make implied or written warranties for any of our services. Doug Williams and Associates, LLC denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Doug Williams and Associates, LLC.
It is absolutely forbidden to host pornographic content or IRC servers on ANY Server or Hosting Accounts. Any accounts found hosting this material will be subject to immediate cancellation without refund.
Denial of Service: We reserve the right to refuse service to anyone at any time for any reason.