Help Desk Support is only offered to current customers of Doug Williams Digital Marketing.
Tickets will automatically be routed to priority or standard support queues depending upon your support type.
Our official support hours are Monday through Friday, 8 AM to 5 PM US Pacific Time. Please be mindful of potentially slower response times due to time differences and please allow adequate time for a response to your inquiry. Please note: There are no official support hours on Saturday or Sunday.